SoftGodam
What We Do

Eight Service Lines.
One Accountable Partner.

Every service we offer is backed by a written SLA, a named team, and contractual IP ownership. No vague retainers. No vanishing act after delivery.

8

Service Lines

500+

Projects Delivered

2

Engagement Models

12+

Industries Served

Our Services

Everything Your Organisation Needs

From first line of code to ongoing production support — all eight service lines under one roof, with one point of contact.

DevelopmentFixed PriceRetainer

Software Development

From MVP to enterprise — built to scale.

We design, build, and launch web apps, mobile apps, APIs, SaaS platforms, ERPs, and CRMs. Fixed scope or agile sprints — your choice.

What is included

  • Custom web application development
  • iOS and Android mobile apps
  • REST and GraphQL API design
  • SaaS product engineering
  • CRM and ERP solutions
  • Legacy system modernisation
Best for:StartupsScale-upsEnterprise

Production-ready code, full IP transfer, and comprehensive documentation.

SupportRetainer

Application Support

SLA-backed. 24/7 available. Zero surprises.

Post-go-live support covering bug resolution, hotfixes, minor enhancements, and end-user issue handling — all under contractual SLA response times.

What is included

  • Bug triage and root-cause analysis
  • Hotfix deployment (SLA-backed)
  • Minor feature enhancements
  • End-user issue resolution
  • On-call escalation support
  • Monthly health and ticket reports
Best for:Live productsBanking and FinTechHealthcare

CRITICAL response under 1 hour, HIGH under 4 hours — in writing.

MaintenanceRetainer

Maintenance & Upgrades

Keep it secure. Keep it fast. Keep it current.

Proactive dependency updates, security patching, performance tuning, database optimisation, and framework upgrades — before they become urgent problems.

What is included

  • Dependency and package updates
  • Security vulnerability patching
  • Framework and library upgrades
  • Database indexing and optimisation
  • Performance profiling and fixes
  • OS and server-level hardening
Best for:Established productsCompliance-heavy sectors

Proactive alerts before your users notice anything.

QAFixed PriceRetainer

QA & Testing

Ship with confidence. Every release, every time.

Manual testing, automated regression suites, performance benchmarking, and security testing — embedded into your pipeline or run as a standalone engagement.

What is included

  • Manual and exploratory testing
  • Automated test suite setup
  • Regression and smoke testing
  • Performance and load testing
  • Security and penetration testing
  • Test reports and defect tracking
Best for:Pre-launchCI/CD pipelinesHigh-risk releases

Signed test coverage report delivered with every release.

InfrastructureFixed PriceRetainer

Infrastructure & DevOps

Cloud-native. Automated. Always-on.

Cloud architecture, CI/CD automation, monitoring stacks, disaster recovery, and cost optimisation across AWS, GCP, and Azure — so your team ships faster.

What is included

  • Cloud architecture and setup (AWS/GCP/Azure)
  • CI/CD pipeline automation
  • Containerisation with Docker and Kubernetes
  • Monitoring, alerting, and logging
  • Disaster recovery and backup
  • Infrastructure cost optimisation
Best for:Cloud migrationsScaling teamsDevOps maturity

Deployments go from hours to minutes.

DesignFixed Price

UI/UX Design

Designed for humans. Optimised for results.

User research, wireframes, high-fidelity prototypes, design systems, and brand identity — tested with real users before a single line of code is written.

What is included

  • User research and persona creation
  • Information architecture
  • Wireframing and prototyping
  • High-fidelity UI design
  • Design system and component library
  • Brand identity and style guide
Best for:New productsRedesignsConversion optimisation

Figma files plus design system handed over — no lock-in.

ConsultingFixed Price

IT Consulting

Strategy first. Technology second.

Technology stack evaluation, architecture reviews, digital transformation roadmaps, and vendor selection — independent advice with zero vendor bias.

What is included

  • Technology stack evaluation
  • Architecture design and review
  • Digital transformation roadmap
  • Vendor and tool selection
  • Technical due diligence
  • Build vs. buy analysis
Best for:CTOsFoundersPre-investment reviews

Written findings report delivered — no fluff, just decisions.

AugmentationRetainer

Team Augmentation

Senior engineers. Productive from week one.

Pre-vetted senior developers embedded in your team on a monthly retainer — following your processes, using your tools, under SLA.

What is included

  • Pre-vetted senior engineer matching
  • 1-week onboarding and ramp-up
  • Direct Slack and Teams access
  • Fortnightly progress reports
  • Monthly retainer with SLA
  • Flexible scale-up or scale-down
Best for:Series A/B startupsSprint accelerationSkill gaps

First productive commit within 5 working days — or we extend onboarding free.

Engagement Models

Two Ways to Work With Us

Pick the model that matches your project. Many clients use both — Fixed Price to build, Retainer to sustain.

Project-based

Fixed Price

Defined scope, locked budget, milestone payments. You know exactly what you get and what you pay before we start.

What it includes

  • Detailed specification agreed upfront
  • Milestone-based payment schedule
  • Change request process for scope changes
  • Fixed delivery date in contract
  • Full IP transfer on final payment
Best for: New builds, one-off features, design sprints
Ongoing partnership

Monthly Retainer

Flexible monthly capacity with SLA-backed response times. Roll unused hours forward. Scale the team up or down each month.

What it includes

  • Agreed monthly hours or team size
  • SLA response times in the contract
  • Monthly reporting and health check
  • Unused hours rolled to next month
  • Cancel with 30 days notice — no lock-in
Best for: Support, maintenance, embedded engineers, ongoing dev
The Process

From First Call to Live Product

Six steps. No ambiguity. You know what happens next at every stage.

01

Discovery Call

30 minutes. Tell us your goal. We listen, ask the right questions, and recommend the right service and model.

02

Proposal in 48 hrs

Scope, timeline, team, pricing — in a written proposal. No vague ballparks.

03

Contract and IP Terms

NDA, SLA commitments, and IP ownership clauses signed before any work starts.

04

Team Onboarding

Named team members introduced in week one. Your Slack. Your tools. Your processes.

05

Fortnightly Demos

Every two weeks you see working software or reports — not status updates.

06

Delivery and Handover

Full source code, documentation, credentials, and a post-launch support plan included.

Technologies

We Work Across Your Entire Stack

30+ technologies across six disciplines — we match the tech to the problem, not the other way around.

Frontend
ReactNext.jsVueAngularTypeScriptTailwind CSS
Backend
Node.jsDjangoLaravelGoJava SpringFastAPI
Mobile
React NativeFlutterSwiftKotlin
Cloud and DevOps
AWSGCPAzureDockerKubernetesTerraform
Data and Databases
PostgreSQLMongoDBRedisMySQLElasticsearch
QA Tools
PlaywrightCypressJestSeleniumk6

Every Engagement. Every Time.

These are not aspirational values — they are contractual obligations.

SLA in Writing

Response times contracted and reported monthly. Not a promise — a clause.

Your IP, Always

Full IP assignment on signature. We build it, you own it.

No Hidden Costs

Fixed Price means fixed. Retainers show unused hours in every report.

48-hr Proposals

Detailed scoped proposal in 48 hours. Not "we'll get back to you."

Client Voices

From the Clients Who Rely on Us

Software Development

"We went from idea to a live insurance platform in 18 weeks. The team owned the architecture, flagged risks early, and delivered exactly what was scoped."

RA

Ravi Anand

CTO, InsureTech India

Application Support

"The SLA report every month shows response times to the minute. In two years we have never had a CRITICAL ticket miss its SLA. That is what a real support contract looks like."

SM

Shriya Menon

VP Operations, FinServ Corp

Team Augmentation

"Two senior engineers embedded in our team for four months. Writing production code in their first week. Best decision we made before our Series A."

KI

Karthik Iyer

Founder, LogiSaaS

UI/UX Design

"The design system they delivered is something our in-house team still uses two years later. Every component documented, every spacing decision justified. Exceptional craft."

DN

Deepa Nair

Product Lead, MedTrack

Not sure which service you need?

Book a free 30-minute call — we will tell you exactly what would solve your problem.

Book a Free Call
FAQ

Common Questions

What's the difference between Fixed Price and Retainer?

Fixed Price suits defined projects with a known scope and budget. You pay milestones and get a fixed delivery date. Retainer suits ongoing work — support, maintenance, embedded teams — where the scope evolves monthly. Both models include SLA commitments.

Can we use more than one service at the same time?

Yes — many clients combine services. A typical setup is Software Development (Fixed Price) for a new build, followed by Application Support and Maintenance (Retainer) post-launch. We coordinate across service lines so you have one named point of contact.

How quickly can you start?

For most engagements we can start within 1–2 weeks of contract signature. Team Augmentation placements take up to 5 working days to match and introduce the right engineer for your stack and culture.

Do you sign NDAs before proposals?

Yes — we sign an NDA before any discovery call where you share product details. Our standard NDA is mutual and has no sunset clause for trade secrets.

How are SLA response times measured and reported?

Response time is measured from the moment a ticket is raised in our portal to the first qualified engineer response — not an auto-acknowledgement. You receive a monthly SLA report with timestamps for every ticket.

What happens if scope changes on a Fixed Price project?

Scope changes go through a lightweight change request process. We assess impact on timeline and budget, provide a written estimate within 48 hours, and you approve before any work begins. Nothing changes without your sign-off.

Start Today

Ready to Build Something That Lasts?

Tell us what you need — we will have a scoped proposal in your inbox within 48 hours. No sales pitch. Just a plan.